Frequently Asked Questions

/Frequently Asked Questions
Frequently Asked Questions 2018-01-11T17:45:18+00:00

Here are some common questions we get

Do you rent coffee makers? 2014-01-20T23:31:56+00:00

Technically we loan out our coffee makers free of charge, provided that you purchase all of your coffee and coffee supplies from us. We have simple pour-over machines similar to what you may be used to at home. We also have larger machines that can be hooked into your water line for extra fast brewing and convenience.

Do you rent water coolers? 2014-01-20T23:29:33+00:00

Yes. We rent water coolers with either room temp. and cold faucets, or hot and cold faucets. We also sell new and used coolers. New coolers come with a five year warranty on the compressor.

What kind of coffee makers do you have? 2014-01-18T00:26:01+00:00

We primarily use Bunn Commercial Coffee Brewers. They are excellent, durable machines and we stand by them. We have pour-over brewers  where you pour your own water into the coffee machine just like you would at home,  and we  have in-line brewers that can be hooked in to your water line. These brewers have  1-3 warmers and some have a hot water faucet for tea, hot chocolate, oatmeal, etc.

Do you sell purified water or spring water and what’s the difference? 2013-05-03T14:55:14+00:00

Some of the most heavily advertised waters on the market are “purified waters,” meaning they come from municipal (tap water) sources and are put through substantial processing treatments. (Don’t be fooled by pictures of mountains or bodies of water on the labels of purified waters!) Spring waters come from some underground formation through which water naturally moves to the earth’s surface. Spring water must, by law, be collected at the source or via a bore hole that taps the underground formation. Every spring is a little different, depending upon water depth, rock formations, etc

What kinds of coffee do you carry? 2014-01-17T23:47:19+00:00

We carry major brands such as Folgers and Maxwell House. The Excelso brand 100% Columbian coffee is among our most popular and ranges in strength from 1.25 oz to 2 oz. We also have a variety of decaffeinated coffees for decaf people. If you prefer making one cup at a time, we also carry several flavors of coffee pods along with single cup brewers. You can buy your coffee in packets and get filters free of charge, or you can get filter-packs and not worry about wet coffee grounds anymore. Either way, our coffee is always fresh and delicious!

Do you deliver to my area? 2018-01-11T17:45:18+00:00

We service 17 counties in middle Tennessee and Kentucky. Please see our service area.

 

 

What are your prices? 2018-01-11T17:45:18+00:00

We try to stay competitive on all of our prices. If you have been quoted prices elsewhere please call us and see if we can match them. Call or email for exact pricing.

Where does Mountain Valley Spring Water come from? 2018-01-11T17:45:18+00:00


Every drop of Mountain Valley Spring Water comes from a single, natural source that originates deep within the earth’s surface. The spring is located within 633 acres of protected, company-owned land approximately 12 miles from Hot Springs National Park, Arkansas. Bottled at the spring site – straight from the source.

The history of our Mountain Valley Spring Water starts in 1871, but the legend of our spring can be traced back to the native Indian tribes who laid down their weapons to take the waters here. In 1541, Spanish explorer Hernando DeSoto named the area “The Valley of Peace” after discovering warring Indian tribes sharing the “recuperative waters.”

Now known as Hot Springs National Park, the area is a protected watershed famous for its warm thermal springs as well as a number of cool springs. The cool spring that continues to draw nationwide attention for its purity and unique mineral content is the source of Mountain Valley Spring Water.

Through the years, Mountain Valley has developed a long list of notable customers from politics, the arts and entertainment, and sports. A few of the better known customers have included 13 U.S. Presidents, Elvis Presley, Frank Sinatra, John Lennon, Willie Nelson, Sugar Ray Robinson, the Kansas City Chiefs, and even champion thoroughbreds such as Secretariat and Seattle Slew.

 

Who regulates bottled water? 2013-05-03T14:55:39+00:00

The bottled water industry is heavily regulated by both the federal and state agencies. Bottled water companies also conform to standards set by industry associations.
Mountain Valley proudly participates in quality programs run by the International Bottled Water Association (IBWA); Mountain Valley regularly earns the IBWA’s “Excellence in Manufacturing” designation.

What are the differences between spring water and other types of water on the market? 2013-05-03T14:55:46+00:00

Some of the most heavily advertised waters on the market are “purified waters,” meaning they come from municipal (tap water) sources and are put through substantial processing treatments. (Don’t be fooled by pictures of mountains or bodies of water on the labels of purified waters!) Spring waters come from some underground formation through which water naturally moves to the earth’s surface. Spring water must, by law, be collected at the source or via a bore hole that taps the underground formation. Every spring is a little different, depending upon water depth, rock formations, etc.

Does your water contain flouride? 2015-04-25T18:30:26+00:00

Our Highlands line of spring water contains no fluoride.

Mountain Valley water contains trace amounts–approximately 0.1 milligram–of the mineral fluoride, according to the International Sanitation Foundation Laboratories. Fluoride is an important mineral for healthy teeth, particularly protecting teeth’s outer layer, or enamel, which is made of loosely packed mineral crystals. Fluoride helps protect enamel from acid that destroys enamel and leads to possible tooth decay. Fluoride also helps speed up the process of mineral crystal formation.